High Volume of Calls - Emergency Calls Only Please!
Due to the cold weather, our contact centre is experiencing a high volume of calls. If you are calling about a non-emergency service then please use our online services so we may help our most in need customers.
You can report a repair online here: https://www.magentaliving.org.uk/repairs
For all other services, you can get in touch via our online form:https://www.magentaliving.org.uk/contact-us
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Updated 2nd March 2018
Due to the cold weather, we are receiving a high volume of calls regarding boilers not working. This may be due to the condensate pipe freeze.
Please see the below advice which may help defrost the pipe and get our boiler working again.
