Our Performance

We aim to be open and accountable and to show you that our services are continually improving. To do this, we measure, monitor and publish our performance information.

  1. Annual Reports
  2. Complaints Performance
  3. Financial Statements
  4. Tenant Satisfaction Measures

Regulatory Standards

Like all Housing Associations Magenta Living is assessed by the Regulator of Social Housing on how well we meet the regulatory standards.

Following each assessment the Regulator grades our governance processes (G), our viability (V), and how we meet the consumer standards (C).

Magenta Living are currently graded as a G1/V2 organisation.

We are proactively working towards the consumer standards and have not been assessed against these yet.

You can read our most recent assessment in full on the Regulator’s website here: Magenta Living - GOV.UK