News

After months of lobbying and networking by Maureen Davies, Environmental Services Manager and Steve Owens, Neighbourhood Housing Officer, the council-owned derelict allotment site on Tollemache Road has finally been brought back to life again.

Magenta Living has once again been recognised in achieving the Customer Service Excellence (CSE) accreditation against the standards set by The Centre for Assessment, in accordance with the requirements of the Cabinet Office’s Customer Service Excellence Standard.

The CSE quality mark aims to make a real difference to service users by encouraging organisations to focus on their individual needs and preferences. The five criteria of Customer Service Excellence that we were assessed against are: Customer Insight; The Culture of the Organisation; Information and Access; Delivery and Timeliness and Quality of Service.

Construction work at Halton Court, a 119-unit residential scheme in Runcorn being delivered by Anwyl Partnerships, is making solid progress with the main drainage infrastructure and central spine road now in place, paving the way for further progress. 

Wirral’s emergency food support arrangements will change next week as the Government’s shielding programme comes to an end.

Community Regeneration Lead Officer Sally Ross in her interview with HACT about how she became an example of best practice for her work to engage young people at risk of unemployed.

Bamboo, a local letting and sales agent, was established in 2016 as a joint venture between housing associations Torus and Magenta Living. Bamboo was set up as a commercial entity, allowing its parent organisations to generate a surplus to be used solely to reinvest back into the communities they both serve.