News

Due to the cold weather, our contact centre is experiencing a high volume of calls. If you are calling about a non-emergency service then please use our online services so we may help our most in need customers.

You can report a repair online here: https://www.magentaliving.org.uk/repairs

For all other services, you can get in touch via our online form:https://www.magentaliving.org.uk/contact-us

Magenta Living has successfully completed the purchase of over 400 affordable homes from one of the UK’s largest social housing providers, Your Housing Group (YHG), on Monday 15 January 2018, following a successful consultation process.

Update - 13 December 2018: Any affected customer who had the extra payment taken by AllPay received a refund back into their bank account on Monday (11 December). Any customer who may have incurred bank charges as a direct result of this will be able to get a full refund from AllPay once proof is provided. We are currently awaiting an incident report from AllPay about this and please be assured that Magenta Living will be seeking assurances that this will not happen again.

Inspiring Dreams is a motivational programme aimed at supporting Magenta Living tenants to develop the skills and knowledge to take the next step in their lives.

Magenta Living’s state of the art, Ellesmere Port development, Hartley Place Extra Care Scheme was officially opened by the Mayor of Ellesmere Port, Councillor Nicole Meardon on Wednesday 22^nd November 2017.

‘Refresh’ is an award winning partnership between Magenta Living, Wirral Council and Wirral Environmental Network (WEN).

Magenta Living tenants Muriel Wilkinson and Gill Foley, seized a unique opportunity to tell Alok Sharma, Minister of State for Housing and Planning, why social housing should be a key part of the Government’s strategy going forward.

MyMagenta is the new name for Magenta Living’s tenant login area on our website and by setting up your account, you will be able to access information in one secure place at a time that suits you.